"We were able to inform our most recent campaign, like the shirts we just shipped last week, as well as some emails and promotions we're doing. This has been helpful in making more data-driven decisions."
"We were also able to see search terms and ad campaign data, allowing us to better allocate spending for the new campaign. This has been very beneficial, and we hope to see better results as this campaign continues since we're now making more informed decisions with the information we have at hand."
"Planning this email campaign was easier, figuring out when it should go out and what words to use. With our ad-based data, we determined a good time to push it."
"Last night we were planning an email campaign and realized we could check when our customers open emails on Seek, around 9:00 a.m. This was really helpful."
"One of the suggested questions was about abandoned checkouts, and it made us realize we don't have a lot in place to track that."
"It was helpful to segment customers better and reignite old customers, reminding them we're still here."
"We asked Seek what percent of orders are full price versus discounted, and it was a red flag for us. Only 39% were full price. We wanted to improve this, so we looked at Seek and identified customers who hadn’t ordered in the past 60 or 90 days. We created a cohort in Klaviyo of 8,000 customers to target with a discount."
"Seeing inventory with fewer than five units left was useful. We reorganized our inventory and reordered items. This tool validated our decisions, showing that the royal blue styles we ordered were top sellers. Now we know to check this list first."
"We're trying to improve our return policy and reduce returns. It would help to get more data, like specific products causing returns. We need to segment returns versus exchanges better."
"Customers often order multiple sizes and return the ones that don't fit because we offer free returns and exchanges. We need to incentivize feedback to understand and improve. Maybe a discount for completing a questionnaire, but we need to track and segment this data."
"In the past 24 hours, there's been so much to do. We're like, 'Oh my gosh, you can do that?' It takes 30 minutes off our day, and it’s going to add up. I'll be out of here at 3:00 p.m. every day soon."
"All the suggested questions were super helpful. It seemed to know exactly what we wanted."
"Stock analytics aren't that accurate. Just this morning, we couldn't even figure out our sales because our standard analytic tools were wrong. It's helpful to have another source of truth."
"Everything else is really helpful, especially how it generates all these charts. It's visually easy to navigate, unlike stock analytics, which are harder and not always accurate. So far, this has been really helpful."
